Merlin.net™ Patient Care Network (PCN)

Merlin.net™ Patient Care Network (PCN) is a web application for remote monitoring and management of patients with Abbott cardiac rhythm management (CRM) devices. The system allows you and other clinicians to monitor your patients’ heart conditions, monitor the performance of their devices, and manage delivery schedules.

Description

Merlin.net™ Patient Care Network (PCN) is a remote monitoring system that imports and manages cardiac information for patients with Abbott implanted devices. The system allows you and other clinicians to upload and manage patient device data via a web interface. All you need is an Internet connection and a compatible browser.

Full view of all of the components for the Merlin.net Patient Care Network including portal, cardiac monitoring devices, and Abbott remote monitoring apps.

The leader in cyber security. It is committed to patient safety.

We are always looking for ways to continue to strengthen our stringent security control measures. Merlin.net has been awarded the strict worldwide information security standard ISO 27001 certification. We have received a Service Organization Control (SOC) 2 Type II report to support our Cybersecurity goals. This report independently validates multiple layers of internal security control to protect patient data* for the Merlin.net Patient Care Network.

The SOC 2 Type II report, prepared by a global audit firm, concludes that the controls we have implemented are effectively designed. Indicates that these controls are operating in accordance with the Security, Availability, and Privacy principles of the American Institute of Certified Public Accountants (AICPA) in accordance with the trust service principles.

Along with our ISO 27001 certification, two-factor authentication, two-step login and Safe Harbor standards, the SOC 2 report reinforces our leadership in cybersecurity and our commitment to patient safety.

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